Yes, this seller is superb. I was a bit nervous investing this much money in a product I had never touched, and with a company I had never dealt with. I won’t hesitate returning my business with the site! My doll from the site is fantastic. Yes, it is heavy, but that adds to the realism. All I think about when I am away from her, is what we are going to do when I get home. If you are thinking about getting your first doll, or another one, don’t fear dealing with this company.